Privacy Policy

At Firma Clinic, protecting your privacy is as important as delivering exceptional medical care. This policy explains how we handle your personal information with respect, transparency and security.

Information We Collect

We collect personal information you provide directly, including your full name, email address, phone number, country of residence, and any details you share through our consultation form. We may also collect medical preferences and treatment interests solely to deliver the services you request.

How We Use Your Information

We use your information to schedule consultations, coordinate your medical treatment plan, communicate via WhatsApp, email and phone, arrange logistics including hospital transfers and accommodation, and send follow-up communications. We do not sell your data to third parties.

Data Sharing

To coordinate your treatment, we may share relevant information with our partner hospitals, licensed surgeons and medical staff directly involved in your care. We share only what is necessary and only with parties bound by confidentiality obligations.

Data Security

We use industry-standard encryption (TLS/SSL) for all data transmitted via our website. Personal data is stored on secured servers with access restricted to authorised personnel only.

Your Rights

You have the right to request access, correction or deletion of your personal data, and to withdraw consent at any time. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Cookies

We use essential cookies required for the site to function properly, and — with your consent — analytics cookies to improve your experience. You can manage cookie preferences through our cookie banner at any time.

Contact

Firma Clinic · [email protected] · +90 (533) 507 12 77 · H. Rıfat Paşa, Yüzer Havuz Sk. No:1/1, 34384 Şişli, İstanbul. Last updated: June 2026.